Mystery Shopper

Mystery Shopping Investigation

Mystery shopping is the practise of reviewing customer service in a discrete and professional manner conducted by a Profesional Private Investigator. It is a market research technique that organisations employ externally to monitor service quality, compliance with regulations, or to acquire particular information about their products and services.

There is a possibility for Mystery Shopping whenever a customer interacts with sales employees. Our indopi Investigator are expected to conduct evaluations in a discrete manner, hence the name "Mystery Shopping."

Let us carry out evaluations in a discreet manner